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  • About CSDA
    • Board of Directors
    • Fact Sheet
    • CSDA Strategic Plan
    • California Child Support Related Legislation
    • CSDA Staff
    • Career Opportunities
  • COMMITTEES
    • Advocacy Committee
    • Membership Development Committee
    • Education & Professional Development Committee
    • Policy Review & Implementation Committee
  • Membership
    • New Directors Resource Materials
    • Annual Directors Meeting
    • Program Research
    • Links and Resources
    • OUTREACH & EDUCATION
      • Publications
    • Military
    • Media
    • Facts Sheets
      • Fact Sheet Translations
    • Employers
      • Employers Forum
  • Training & Events
    • 2023 Annual Child Support Training Conference & Expo
    • Events Calendar
    • Upcoming Training & Events
    • Legal Training
      • Veteran’s Benefits
      • Federal Payments
    • Scholarship Info & Application
    • Call for Proposals
  • ABOUT CHILD SUPPORT
    • CSDA Funding Tenets
    • Federal Fact Sheet on “The Rule” (Flexibility, Efficiency, and Modernization in Child Support Enforcement Programs)
    • Federal Performance Measures
    • State Performance Measures
    • Office of Child Support Enforcement Strategic Plan
    • CA Department of Child Support Services Strategic Plan
    • Public Policy
      • Affordable Care Act
    • Access to Services
      • Child Support: What You Need to Know
      • CA DCSS – YouTube Channel
    • Child Support Awareness Month
  • STORE
  • Press Releases
    • Press Release – June 29, 2022
    • Press Release – June 2, 2022
    • Press Release – May 13, 2022
    • Press Release – May 5, 2022
    • Press Releases – Jan 10, 2022
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  • July 2018,  OneVoice CSDA Newsletter

    Where’s the Value in Values?

    July 5, 2018 /

    By Joseph Atteridge, The Pacific Institute Nearly 70% of employees say they feel disengaged from their company’s mission, according to recent surveys by the Gallup Group.  Why?  Haven’t we spent enough on employee programs and training?  Don’t they understand where we are going?  Why the lack of commitment?  Well, further research indicates a very strong correlation between the degree of an employee’s commitment/engagement and how strongly their personal values match the values espoused by their employer. Throughout my career, I have read many business books on subjects such as Leadership, Continuous Improvement or Quality programs and Re-engineering. Many of these publications stated that Values were an essential component of Leadership.…

    Read More
    Danielle Wermund

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    San Diego DCSS Hosts Workshop on Intergenerational Poverty

    June 26, 2017

    President’s Message – Welcome

    October 26, 2016

    2017 CSDA Policy Symposium

    October 27, 2016
  • July 2018,  OneVoice CSDA Newsletter

    People on the Move – July 2018

    July 5, 2018 /

    Who’s going where? This is a great opportunity to let us know who is promoting and or joining your organization. These are their new positions. Would you like to let us know who is moving and where? Send an email to Stacy Gray to share in our next issue of OneVoice. Central Sierra Adele Hendrickson Retired (Executive Director) Julie Prado Executive Director Mary Gray Retired (Child Support Supervisor) Kern Alexandra Villalobos Child Support Officer II Amanda Holden-Rafferty Child Support Officer II Brittnie Belansky Paralegal Carissa Guerra Child Support Officer II Janeen Rodriguez Senior Office Services Specialist Jesse Gutierrez Child Suppot Officer II Jordan Moser Child Support Officer II Jordan Wells…

    Read More
    Danielle Wermund

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    Advocating for One Voice

    January 3, 2017

    Procedural Justice is More than Just a Buzz Word

    October 26, 2016

    Microsoft Office 365 is Coming!

    October 26, 2016
  • July 2018,  OneVoice CSDA Newsletter

    Senate Bill 380: Creating Flexibility for Eligible Families Receiving CalWORKs

    July 3, 2018 /

    By Sharon Wardale-Trejo, Regional Director – Merced/Mariposa Regional DCSS On October 12, 2017, Governor Brown signed into law Senate Bill 380, creatively titled CalWORKs: child support. This article will be pretty technical in nature, so for those of you working with aided participants, read on! For those of you wanting to expand your understanding of the inter-related nature of public assistance and child support, read on! For those of you suffering from insomnia, read on! You never know, it might help. For everyone else, I hope the following article is both helpful and informative. Buckle in, keep your hands and arms inside, and let’s take a ride. Effective November 1,…

    Read More
    Danielle Wermund

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    Julie S. Paik

    December 30, 2016

    2017 CSDA Policy Symposium

    October 27, 2016

    Truly B. Knox Award

    May 22, 2019
  • July 2018,  OneVoice CSDA Newsletter

    San Diego DCSS Helping Plan for a Child’s Future

    July 3, 2018 /

    By Amy Miragliotta, Deputy Director, San Diego County DCSS Saving for college can be a challenge for anyone, but perhaps it can be more so for families who rely on a non-custodial parent for child support payments. About 60 percent of the families in the San Diego caseload are living at or below the poverty line.  Education is one key factor that can help individuals out of poverty. San Diego is committed to aid in breaking the cycle of poverty and provide educational opportunities for children. To help address this challenge, the San Diego County Department of Child Support Services (DCSS) implemented a college savings program called Parents Investing in…

    Read More
    Danielle Wermund

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    A Culture of Service in Child Support Services

    January 3, 2017

    PASS Grant Project and Related Sustainability Efforts

    October 27, 2016

    Empower Yolo

    September 5, 2017
  • July 2018,  OneVoice CSDA Newsletter

    Procedural Justice in Child Support

    July 3, 2018 /

    By Diane Potts, Center for the Support of Families  “People will forget what you said. People will forget what you did. But people will never forget how you made them feel.” – Maya Angelou Studies consistently show that people care more about the fairness of the process than the ultimate outcome. That perception is at the heart of procedural justice. By incorporating procedural justice principles into the daily work in child support, parents are more likely to pay voluntarily and regularly because they believe that the process was fair. There are five elements of procedural justice. First, parents must feel that they have a voice and ability to participate meaningfully…

    Read More
    Danielle Wermund

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    Performance

    October 27, 2016

    CSDA Strategic Plan 2013-2016 Accomplishments & Future Plans

    October 27, 2016

    A Culture of Service in Child Support Services

    January 3, 2017
  • July 2018,  OneVoice CSDA Newsletter

    New Director Message – Department of Child Support Services

    July 3, 2018 /

    By David Kilgore, Director – California Department of Child Support Services Thank you all for the congratulations.  I am truly looking forward serving as your Director for California Child Support Services.  Hopefully it will be longer than six months and I make it through to the next Governor’s administrative appointments! As for the future of the program, many have already asked in what direction I hope to take the program… Every position I go into I have a plan, and every time I feel like I have to throw out that plan on day one because I find that I really didn’t know what the issues actually were.  I’m guessing…

    Read More
    Danielle Wermund

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    Human-Centered Child Support – The Role of Data Science & Behavioral Design

    June 26, 2017

    2017 CSDA Policy Symposium

    October 27, 2016

    Truly B. Knox Award

    May 22, 2019
  • July 2018,  OneVoice CSDA Newsletter

    Moving Your Office

    July 3, 2018 /

    By Carrie Topliffe, Director (Retired June 8, 2018) – Santa Barbara County DCSS Whether you’ve just gotten new funding and intend to expand your operations or are desperate to reduce your costs by moving to a cheaper location, be prepared for major challenges when you move or open a new building.  This job should be managed by someone with a meticulous attention to detail, and a great sense of humor—because the universe will be laughing at you, and you might as well be in on the joke. Santa Barbara recently moved its south county office from expensive leased space to much less expensive (and nicer!) space in a county-owned building. …

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    Danielle Wermund

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    2017 CSDA Policy Symposium

    October 27, 2016

    Performance

    October 27, 2016

    NCSEA Collaboration & Innovative Partnership Award

    September 5, 2017
  • July 2018,  OneVoice CSDA Newsletter

    Susanne Rizo

    July 3, 2018 /

    By first grade, I knew I would become a lawyer and had a keen desire to help others. I was born in sunny Long Beach, California. By the age of 4 my parents had divorced. Shortly after, my mom met and married a man that would move us to Mammoth Lakes, California, where I spent the majority of my childhood. Growing up in Mammoth was like living the life of a movie; we had horses to ride in the mountains and skied and sledded in the winter.  After school, my mom and I would saddle our horses and go for a ride. Growing up in rural California gave me a…

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    Danielle Wermund

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    Truly B. Knox Award

    May 22, 2019

    EULA – It’s Time to Read Them

    November 1, 2017

    CSDA Strategic Plan 2013-2016 Accomplishments & Future Plans

    October 27, 2016
  • July 2018,  OneVoice CSDA Newsletter

    Aaron Goodwin

    July 3, 2018 /

    I believe my outlook in life is the product of two things.  First, being raised in the Pacific Northwest; second, being the youngest within a very religious household.  Both of these things would train me to believe that life is bleak, cold, and miserable, but I should be happy because it can always get worse. Consistency was not a staple of my childhood; my family was constantly moving which caused me to become light-footed as I grew older.  I was a wanderer, seeking out new experiences and opportunities as they became available.  I drifted between sports, hobbies, and extracurricular activities which gave me a “Jack of all trades” mentality. Several…

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    Danielle Wermund

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    Julie S. Paik

    December 30, 2016

    Child Support During a Presidential Transition

    December 30, 2016

    PASS Grant Project and Related Sustainability Efforts

    October 27, 2016
  • July 2018,  OneVoice CSDA Newsletter

    Budget – Funding

    July 3, 2018 /

    By Greg Wilson, Executive Director – Child Support Directors Association (CSDA) The California Legislature has approved a $138.6 billion-dollar General Fund budget for fiscal year 2018-2019. Pundits expect Governor Jerry Brown to sign the budget act and make no line item vetoes. The budget approved by lawmakers includes $673 million for local child support agencies (about $264 million state general fund and about $409 in Federal Financial Participation). Of the $673 million total appropriated, about $589 million is slated for administration and about $83 million for automation. Included in the amounts above is a State General Fund appropriation of a $3 million increase above status quo with $6 million from Federal…

    Read More
    Danielle Wermund

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    Break-In Easy

    January 3, 2017

    Legal Practices Corner

    December 30, 2016

    Future Growth & Activity

    December 30, 2016
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