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  • About CSDA
    • Board of Directors
    • Fact Sheet
    • CSDA Strategic Plan
    • California Child Support Related Legislation
    • CSDA Staff
    • Career Opportunities
  • COMMITTEES
    • Advocacy Committee
    • Membership Development Committee
    • Education & Professional Development Committee
    • Policy Review & Implementation Committee
  • Membership
    • New Directors Resource Materials
    • Annual Directors Meeting
    • Program Research
    • Links and Resources
    • OUTREACH & EDUCATION
      • Publications
    • Military
    • Media
    • Facts Sheets
      • Fact Sheet Translations
    • Employers
      • Employers Forum
  • Training & Events
    • 2023 Annual Child Support Training Conference & Expo
    • Events Calendar
    • Upcoming Training & Events
    • Legal Training
      • Veteran’s Benefits
      • Federal Payments
    • Scholarship Info & Application
    • Call for Proposals
  • ABOUT CHILD SUPPORT
    • CSDA Funding Tenets
    • Federal Fact Sheet on “The Rule” (Flexibility, Efficiency, and Modernization in Child Support Enforcement Programs)
    • Federal Performance Measures
    • State Performance Measures
    • Office of Child Support Enforcement Strategic Plan
    • CA Department of Child Support Services Strategic Plan
    • Public Policy
      • Affordable Care Act
    • Access to Services
      • Child Support: What You Need to Know
      • CA DCSS – YouTube Channel
    • Child Support Awareness Month
  • STORE
  • Press Releases
    • Press Release – June 29, 2022
    • Press Release – June 2, 2022
    • Press Release – May 13, 2022
    • Press Release – May 5, 2022
    • Press Releases – Jan 10, 2022
  • Contact
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  • July 2017,  OneVoice CSDA Newsletter

    People on the Move – July 2017

    July 3, 2017 /

        Who’s going where? This is a great opportunity to let us know who is promoting and or joining your organization. These are their new positions. Would you like to let us know who is moving and where? Send email to Stacy Gray to share in our next issue of OneVoice.   BUTTE COUNTY DCSS  Patsy Martinez  – Child Support Specialist II  Julie Freitas  – Retired (Child Support Specialist II)   DEL NORTE COUNTY DCSS Aaron Goodwin  – Director  Debbie Mayhue  – Retired (Director)   EL DORADO COUNTY DCSS  Suzette Lucich  – Retired  Marcia Patrick  – Retired IMPERIAL COUNTY DCSS    Liza Barraza  – Director  Bianca Legaspi  – Supervising Child Support Attorney KERN COUNTY…

    Read More
    Danielle Wermund

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    Microsoft Office 365 is Coming!

    October 26, 2016

    A Culture of Service in Child Support Services

    January 3, 2017

    CSDA: Moving Towards a More Strategic Focus

    June 26, 2017
  • July 2017,  OneVoice CSDA Newsletter

    Already a Year

    June 30, 2017 /

    By Ross Hutchings, CAE, Executive Director, CSDA Can you believe it has already been a year since being appointed as your Executive Director? Seems like yesterday when I attended my first Board and Membership Meeting in July 2016. I’m sure I drove those who sat next to me nuts as I kept asking what various things meant as they were being discussed. A year later I have a much better idea of some of what is done by LCSAs, however, I have a long way to go to learn all your acronyms! What a year it has been. One of the goals I mentioned in the interview process, and was supported…

    Read More
    Danielle Wermund

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    Child Support During a Presidential Transition

    December 30, 2016

    Truly B. Knox Award

    May 22, 2019

    EULA – It’s Time to Read Them

    November 1, 2017
  • July 2017,  OneVoice CSDA Newsletter

    Complimentary Webinar Training Opportunity

    June 29, 2017 /

    Complimentary PowerPoint 2016 & Office Mix Webinar* Wednesday, September 20, 2017, (10 – 11 AM)   Contact your director or manager for approval and link to register.   Who should attend? Directors and team members responsible for training, education, documentation, and product support. Participants do not need access to a personal desktop or laptop computer to attend (group viewings OK). Note to directors: Please share this opportunity with your staff. Staff should have director or manager approval before attending. What you will learn? Learn to create engaging and interactive video content with PowerPoint and Office Mix. Office Mix is a FREE add-on set of tools for PowerPoint. Learn how easy it is to use Office Mix…

    Read More
    Danielle Wermund

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    Break-In Easy

    January 3, 2017

    CSDA Strategic Plan 2013-2016 Accomplishments & Future Plans

    October 27, 2016

    Are You Prepared? Lessons Learned from the Detwiler Fire

    September 5, 2017
  • July 2017,  OneVoice CSDA Newsletter

    Recap: 2017 CSDA Annual Child Support Training Conference & Expo

    June 28, 2017 /

    Conference Chair Barbi Brokhoff & Conference Co-Chair Julie Prado Another annual training conference is in the books and, WOW, was it an amazing success! The 2017 CSDA Annual Training Conference and Expo was held in Garden Grove, California, May 1-4 and was packed full of opportunities from beginning to end. We nearly broke our all-time attendance record having a grand total of 892 participants onsite during the week. We are pleased to report that all LCSAs were in attendance along with colleagues from the California Department of Child Support Services, Office of the Attorney General, Superior Court, District Attorney, staff from the Nevada State Child Support program, and Guam Child…

    Read More
    Danielle Wermund

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    Jamie Murray

    October 26, 2016

    Child Support is Important

    December 30, 2016

    Webcams to Connect

    June 27, 2017
  • July 2017,  OneVoice CSDA Newsletter

    Meet your Peers – Vicki West

    June 28, 2017 /

    Vicki West, Director, Madera County DCSS I was born long ago on a dark and stormy night in Detroit, Michigan… not really, it was the middle of August so I doubt it was stormy, but I was born at around 9:00 pm so I guess it was dark at least! My father was an FBI special agent stationed in Detroit and my mother had been a secretary for the FBI when they met, but she stayed home after I was born. I was their first born so I got all the attention until my sisters (yes, plural, they were twins) entered the picture two and half years later. It was…

    Read More
    Danielle Wermund

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    Webcams to Connect

    June 27, 2017

    Tribute to Debbie Frahm

    October 27, 2016

    CSDA: Moving Towards a More Strategic Focus

    June 26, 2017
  • July 2017,  OneVoice CSDA Newsletter

    Meet Your Peers – Jill Francis

    June 28, 2017 /

    conversJill Francis, Director, Marin County DCSS Role Model My mom has been a great role model. She has an unstoppable drive. Never content with the status quo, she has reinvented herself and her occupation many times over. Her career has taken her from positions like the Executive Director of two different non-profit organizations to a Senior Project Manager for an international consulting firm. She showed me from a very early age how to take risks and to always go after what I want in life. At her core, there is a love for people. Like me, she is an only child. Missing that sibling connection has never really been an…

    Read More
    Danielle Wermund

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    The Voice of Child Support

    January 3, 2017

    Human-Centered Child Support – The Role of Data Science & Behavioral Design

    June 26, 2017

    “Step Right Up”… to the Summer Challenge in San Joaquin County

    October 27, 2016
  • July 2017,  OneVoice CSDA Newsletter

    The Opioid Epidemic: What Is It, and California’s Approach to Addressing the Issue?

    June 27, 2017 /

    By Rena Burns, National Health & Human Services Industry Solutions Leader, IBM Child support professionals do far more than bring in needed funds for families living at poverty levels and offsetting CalWORKs program costs. You are addressing the issues of individuals to help increase their ability to make their payments, reconnect with their children, and to achieve the well-being we all strive for. A less understood issue is opioid addiction, from its earliest stages, often beginning with prescription painkillers, and for a growing number of individuals advancing through an aggressive network of illicit drug sellers. Opioid abuse is an epidemic beyond a scale I think most of us believe could…

    Read More
    Danielle Wermund

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    Phishing

    June 26, 2017

    EULA – It’s Time to Read Them

    November 1, 2017

    PASS Grant Project and Related Sustainability Efforts

    October 27, 2016
  • July 2017,  OneVoice CSDA Newsletter

    Employee Enrichment Mini-Conference

    June 27, 2017 /

    By Mary Lawrence-Jones, Assistant Director, Sacramento County DCSS Sacramento County Department of Child Support Services (SCDCSS) sponsored its second annual Employee Enrichment Mini-Conference on April 17 & 18, 2017. The event was held at Sacramento DCSS and was titled “Adjusting Our Lens… Bringing it All Into Focus.”  The purpose of the Mini-Conference was to show appreciation for all the hard work done on a daily basis and to provide an opportunity for personal growth and development for Sacramento County child support professionals. To continue this development and to adapt to inevitable change, it is recognized that all need to grow and personally stretch. To help meet the challenges ahead, the…

    Read More
    Danielle Wermund

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    Your Organization

    October 26, 2016

    “Step Right Up”… to the Summer Challenge in San Joaquin County

    October 27, 2016

    Performance

    October 27, 2016
  • July 2017,  OneVoice CSDA Newsletter

    Webcams to Connect

    June 27, 2017 /

    By Stacey Wuertz, Program Manager, Kern County DCSS and Randy Dancer, Assistant Director, San Bernardino County DCSS One of the challenges our customers sometimes face is the ability to come into an office and meet with a child support worker to get the assistance they need. Leveraging the use of web-cams has been a successful solution used by Kern and San Bernardino counties to provide our customers with better access to services. The use of web-cams is an opportunity for child support professionals to connect with customers in a very personal way when geography and access would otherwise prevent a face-to-face interview. In late 2014, the Kern County Department of…

    Read More
    Danielle Wermund

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    Jamie Murray

    October 26, 2016

    Future Growth & Activity

    December 30, 2016

    Julie S. Paik

    December 30, 2016
  • July 2017,  OneVoice CSDA Newsletter

    Phishing

    June 26, 2017 /

    By Michael Menz, Director, Hewlett Packard Enterprise – 1 of 3 articles (future issues will include next articles) Let’s talk Phishing. No, not fishing, that involves water. We are talking about cyber criminals who are looking for people to steal from or exploit. Here are two examples from last year:   RSA Security: RSA Security – a United States-based organization that creates encryption, network and computer security products. Phishing led to a huge intellectual property theft. There’s nothing more disturbing than an information security company suffering a very large and public data breach. RSA is still a giant in the field and the 2011 hack of its network shook the entire…

    Read More
    Danielle Wermund

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    “Step Right Up”… to the Summer Challenge in San Joaquin County

    October 27, 2016

    Julie S. Paik

    December 30, 2016

    Your Organization

    October 26, 2016
12

Child Support Directors Association

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