By Monica Moore Program Manager, San Joaquin County DCSS Each year, the San Joaquin County Department of Child Support Services (DCSS) engages in an agency wide summer campaign designed to bring staff together, promote awareness of performance goals, and develop new ideas and tactics to achieve those goals.Past summer campaigns include the 2014 Summer Surf Challenge that was designed to promote customer interaction via email and increase enrollment in eDocs. T he 2014 campaign resulted in the collection of 1629 new email addresses and 2380 new enrollments in eDocs. The 2015 World Traveler summer campaign focused on the exploration of new territories for customer collaborations and achieving collection goals. The 2015…