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 Issue 05.2017.07 - July 2017

If you would like to be added to our bi-monthly OneVoice CSDA Newsletter distribution please contact Danielle Wermund. Thank you.

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Human-Centered Child Support - The Role of Data Science & Behavioral Design

Human-Centered Child Support - The Role of Data Science & Behavioral Design

By James Guszcza

US Chief Data Scientist, Deloitte Consulting

The data science (AI and “playing Moneyball”) and behavioral insights (“Nudge”) revolutions are two of the signature issues of our time. But too often.…

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San Diego DCSS Hosts Workshop on Intergenerational Poverty

San Diego DCSS Hosts Workshop on Intergenerational Poverty

By Jeff Grissom

Director, San Diego County DCSS

On April 24, San Diego DCSS hosted a one day workshop on intergenerational poverty.  The workshop was facilitated by Jodi Pfarr, a consultant who specializes in strategies aimed at mitigating the cycle of poverty, and based on the book “Bridges out of Poverty.”…

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CSDA President's Message

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CSDA: Moving Towards a More Strategic Focus

CSDA: Moving Towards a More Strategic Focus

By Natalie Dillon

CSDA President & Director, Yolo County DCSS

Several members of the CSDA Board of Directors and Ross Hutchings recently attended a training entitled The Board and the Executive Relationship: Developing the Strategic Partnership to Advance the Association…

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Complimentary Webinar Training Opportunity

Intermediate Excel 2016 Training *  

Thursday, July 27, 2017, at 10 AM  

*This is a CSDA members-only benefit

Read more.

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The Opioid Epidemic: What Is It, and California’s Approach to Addressing the Issue?

By Rena Burns

National Health & Human Services Industry Solutions Leader, IBM

Child support professionals do far more than bring in needed funds for families living at poverty levels and offsetting CalWORKs program costs…

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What’s Your ACE Score?

What’s Your ACE Score?

By David Kilgore

Director, Riverside County DCSS

More importantly, what is the ACE score of the participant you are serving today? An ACE (Adverse Childhood Experience) score is a tally of different types of abuse, neglect, and other hallmarks of a rough childhood…

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Recap: 2017 CSDA Annual Child Support Training Conference & Expo

Conference Chair Barbi Brokhoff & Conference Co-Chair Julie Prado

Another annual training conference is in the books and, WOW, was it an amazing success! The 2017 CSDA Annual Training Conference and Expo was held in Garden Grove, California, May 1-4 and was packed full of opportunities from beginning to end…

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Meet Your Peers

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Vicki West

Director, Madera County DCSS

I was born long ago on a dark and stormy night in Detroit, Michigan… not really, it was the middle of August so I doubt it was stormy, but I was born at around 9:00 pm so I guess it was dark at least! My father was an FBI special agent stationed in Detroit …

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Jill Francis

Director, Marin County DCSS

Role Model

My mom has been a great role model. She has an unstoppable drive. Never content with the status quo, she has reinvented herself and her occupation many times over. Her career has taken her from positions like the Executive Director of two different non-profit organizations to a Senior Project Manager for an …

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Phishing

Phishing

By Michael Menz

Director, Hewlett Packard Enterprise

- 1 of 3 articles (future issues will include next articles)

Let’s talk Phishing. No, not fishing, that involves water. We are talking about cyber criminals who are looking for people to steal from or exploit…

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Event Details

Registration Now Open.

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CSDA Executive Director's Message

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Already a Year

By Ross Hutchings, CAE

Executive Director, CSDA

Can you believe it has already been a year since being appointed as your Executive Director? Seems like yesterday when I attended my first Board and Membership Meeting in July 2016…

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The Importance of the 4251 Advisement

The Importance of the 4251 Advisement

By Colin S. Anderson

Lead Attorney, Yolo County DCSS

On May 1, the CSDA Legal Practices Committee (LPC) and Managing Attorney Forum met a day before the start of the 2017 Annual Child Support Training Conference and Expo…

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2017 Legal College

October 16-19, 2017

Hyatt Regency Monterey

Registration Opens: July 14, 2017

Registration Fee: $415

Click here for more information on Scholarship Opportunities

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Webcams to Connect

Webcams to Connect

By Stacey Wuertz

Program Manager, Kern County DCSS and

Randy Dancer

Assistant Director, San Bernardino County DCSS

One of the challenges our customers sometimes face is the ability to come into an office and meet with a child support worker to get the assistance they need. Leveraging the use of web-cams has been a successful solution…

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Employee Enrichment Mini-Conference

By Mary Lawrence-Jones,

Assistant Director, Sacramento County DCSS

Sacramento County Department of Child Support Services (SCDCSS) sponsored its second annual Employee Enrichment Mini-Conference on April 17 & 18, 2017. The event was held at Sacramento DCSS and was titled “Adjusting Our Lens… Bringing it All Into Focus.”  The purpose of the Mini-Conference was to show appreciation for all the hard …

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People on the Move - July 2017

Who’s going where? This is a great opportunity to let us know who is promoting and/or joining your organization. These are their new positions. Would you like to let us know who is moving and where? Send email to Sheri Sundahl to share in our next issue of OneVoice…

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This is your newsletter. We want to hear from you!

What would you like to see included, what would be most helpful, what would make this a look-forward-to publication? Also, share with your peers and fellow child support industry professionals your good works. If you have done something within your county that you are proud of, have some promotions …

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2016 Child Support Attorney Sourcebook

 Purchase yours by clicking on the image.

 

2016 The Face of Child Support in California

 Purchase yours by clicking on the image.